Shipping Policy
Shipping Policy – factoryoneone
We do our best to ship your order quickly and securely. Below you’ll find all the details about our shipping process.
Shipping Costs
Worldwide shipping: €25
Free worldwide shipping on orders over €500
Delivery Time
Worldwide: 5–20 business days
Please note: During busy periods (such as holidays or sales), delivery times may be slightly longer.
Order Processing
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow 1–7 business days for delivery after dispatch, depending on your location
Track & Trace
Once your order has been shipped, you will receive a confirmation email with a Track & Trace link to follow your package.
Not Home at Delivery
If you are not at home, the courier will try to deliver your package to a neighbor or a nearby pickup point. You will receive a notification with further instructions.
Delivery Issues?
Please contact us at support@factoryoneone.com with your order number, and we’ll be happy to help you.
