Shipping Policy

We do our best to ship your order quickly and securely. Below you’ll find all the details about our shipping process.

Shipping Costs

Worldwide shipping: €25
Free worldwide shipping on orders over €500

Delivery Time

Worldwide: 7–14 business days

Please note: During busy periods (such as holidays or sales), delivery times may be slightly longer.

Order Processing

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 1–5 business days for delivery after dispatch, depending on your location

Track & Trace

Once your order has been shipped, you will receive a confirmation email with a Track & Trace link to follow your package.

Not Home at Delivery

If you are not at home, the courier will try to deliver your package to a neighbor or a nearby pickup point. You will receive a notification with further instructions.

Delivery Issues?

Please contact us at support@factoryoneone.com with your order number, and we’ll be happy to help you.